What Is Frail Care?
Frail care is an advanced level of support designed for seniors who are no longer able to manage daily activities independently and may have chronic health issues or physical frailty. Unlike general assisted living, frail care provides continuous medical oversight, including assistance with mobility, hygiene, meals, medication, and vital signs monitoring.
At Casa Serena, frail care is not merely about medical checklists - it’s about upholding dignity, preserving comfort, and enriching quality of life in a supportive environment.

When Does Someone Need Frail Care?
Recognising when a loved one needs frail care can be emotionally difficult. Key signs often include:
- Frequent falls or instability while walking
- Memory decline or confusion impacting safety
- Inability to manage medication independently
- Difficulty with basic hygiene or eating
- Recovering from surgery, illness, or hospitalisation
These changes may be gradual or sudden, arising from age-related decline or a specific medical event. In either case, professional frail care ensures not just physical well-being through consistent, hands-on support, but also provides vital emotional reassurance, offering residents a sense of safety and familiarity, and giving families peace of mind that their loved ones are cared for with respect and compassion.
What Makes Frail Care at Casa Serena Different?
Medical Expertise with a Human Touch
Casa Serena offers 24-hour medical care led by a matron and supported by enrolled, auxiliary nurses and caregivers. Every member of the care team is trained to provide attentive, respectful support tailored to the individual's evolving needs. It’s not just about clinical care, it's about nurturing dignity, independence, and trust every single day.
Mediterranean Cultural Understanding
Unique to Casa Serena is a deep appreciation for Mediterranean, particularly Italian-South African, traditions. Whether it’s a familiar home-cooked meal or celebrating cultural holidays, this cultural resonance adds warmth and belonging to daily care. This personal touch brings comfort and familiarity, turning the residence into a true home for many of our seniors.
Serene and Secure Setting
Located in the heart of Bedfordview, Casa Serena provides a tranquil environment with top-tier security and serene gardens, allowing residents to feel both safe and at peace. The calm atmosphere offers the perfect backdrop for reflection, recovery, and joyful daily moments.

The Emotional Impact of Choosing Frail Care
Choosing frail care is rarely a decision made lightly. Many families feel torn between guilt, concern, and the desire to do what’s best. At Casa Serena, the transition is handled with compassion, offering families peace of mind and residents the chance to live with dignity, joy, and as much independence as possible.

The result? Relief for caregivers, rejuvenation for residents, and a shared journey guided by trust.
Questions to Ask When Considering Frail Care
Here are some essential questions to help guide your decision:
- Is the facility staffed with qualified nurses 24/7?
- Are emergency procedures and support readily available?
- Is the care personalised to the resident’s medical and emotional needs?
- What role do families play in care planning?
- How is the facility’s environment, both physically and emotionally?
At Casa Serena, we welcome these questions and encourage families to visit, explore the facility, and speak directly with our care team.
Frail care isn't just about medical attention. It's about surrounding someone with the right people, the right support, and the right setting to help them thrive in their later years. Whether it’s a temporary recovery or a long-term living arrangement, frail care at Casa Serena is rooted in compassion, professionalism, and cultural connection.
Want to learn more about how Casa Serena can support your family through the journey of frail care? Contact us today to see the difference compassionate care can make.
